Thanks for reaching out to us here in order to find out how to adjust the volume of your Samsung Galaxy Buds while connected to a Samsung TV. We really understand your feeling of seeing and hearing only the Samsung TV volume changing and not knowing what to do next. But don't you worry; we are here to help and guide you to resolve your device problems.
Before you try out the recommendations below, be sure to check ifyour TV device's software and related apps (Galaxy Wearable) are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
How to Play a Separate App sound.
You can set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sounds of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker as follows:
Step 1. On the Settings screen, tap Sounds and vibration then Separate app sound, and then tap the switch to activate it.
Step 2. Select an app to play media sounds separately, and then tap the Back button.
Step 3. Select a device for playing the selected app’s media sound.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
If your TV came with a Smart Remote, it supports Bluetooth - that's how the Smart Remote pairs to the TV.
However, if your TV came with another type of remote, you can still check if it's Bluetooth compatible. From your TV'sSettings, selectSound, and then selectSound Output. If the optionBluetooth Speaker Listappears, then your TV supports Bluetooth.
If this doesn't match with your TV and you still aren't sure, you can always consult your user manual.
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
