both chat and voice CS are being recorded for documentation and for safety of both ends (customer & agent)
chat and voice, both realtime assistance .. just the same level of service for me, tho mas ma-eexpress mo gusto mong sabihin thru voice kaya mas magkakaintindihan kayo ni agent 😉
Sorry for the inconvenience that caused you about the chat exchange between you and the agent and we apologize.
At Samsung, our number one priority is offering the best and most secure mobile experience to our users, and we are constantly optimizing the security of our products and services.
Mobile devices play such an important role in our lives, it’s only natural that we want to hold onto them longer. That’s why, thanks to the latest technology advancements, we are committing to securing your Samsung Galaxy devices for even longer, so that everything that should be kept protected stays protected.
At your own convenience, you may contact us on our Samsung direct hotline numbers below.
