Galaxy Buds pro paint chipping!!

[Adriel92]

Should I replace it? Why did this happened though? 

[ProCo]

It is possible to chippin the device due to unlimited use of the device and the sweat.

[Adriel92]

Could it be because it got contacted to water? I know this earbuds was IP rated but I remembered my aunt saying before she gave this to me was that She forgot to take out the buds On her jeans Before putting it on the washing machine lol.

[ProCo]

Nothing technical on device issue, its basically human error. 😉🤣

[TeamGalaxyRene]

Hello there! Adriel92,

Ouch! I highly recommend bringing it to the nearest authorized Samsung Service Center in your area. Rest assured that our team of Samsung engineers and technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[summeRamirez]

Normal wear and tear especially from a device that's well-loved. Or could be a human error as you pointed out about it getting soaked.