Need help Within my Galaxy buds pro

[Adriel92]

Hey guys, Sadly I recentrly Lost my Left galaxy buds pro Inside the mall Yesterday, Dont have a choice since my phone couldn't lovate it as what Smart things fine/find my mobile says.

But if so, its possible to buy 1 pair of galaxy buds pro in the galaxy store right, and How much would it probably cost?

[Althea]

This also Happened to me, good thing that when i open the buds case it automatically locate where my missing piece of buds situated and i found it.

[Adriel92]

But its reversed on mine... I opened the case, sadly smart things find couldn't locate my left buds, or even when it was last Connected, only my right buds considering its with me rn lol

[PetuniaZiggy]

Hi Adriel! You might want to check the Samsung website for this.

If I may ask, did you purchase your buds pro from the store?

[Adriel92]

Sadly no.. Its a gift from my aunt,shes from korea so, This Buds came from where he typically lives rn

[TeamGalaxyRene]

Sorry to hear that, Adriel92, about the loss of one of your Samsung Galaxy Buds Pro and please find below answer to your inquiry here.

You can call and/or carry in your Samsung Galaxy Buds Pro to the nearest Samsung Authorized Service Center in your area.

https://www.samsung.com/ph/support/service-center/ 

Bear in mind that, the price of one bud is equivalent to 1 pair of Samsung Galaxy Buds Pro, so its up to you whether you buy a new set of Samsung Galaxy Buds Pro.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)