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Samsung Galaxy Buds Pro

(Topic created on: 08-14-2022 08:16 PM)
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MrInsane15
Active Level 4
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Wearables
Kamusta na pala galaxy buds pro nio? Kelan mo nabili? Kmusta battery status? 

Sakin nabili ko to last year month of March. Naglalast lang from 100% - 15% ng almost 4hours na naka ambient sound status yong buds mismo. Tpos yong charging case nia, nkaka 3 - 4 charge ako ng buds. 

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SamsungRightCare
Community Manager
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Wearables

Hello MrInsane15,

Thanks for reaching out to us. We are here to help. For sure, some members here have their own Samsung Galaxy Buds Pro and thank you for patiently waiting for their reply based on each individual experience.


Moving on, my reply below is all about Samsung Galaxy Buds Pro reducing battery consumption and Battery charging tips and precautions.

1.) Ensure that you're Buds are up-to-date with the latest Software updates. 

2.) When you are not using the earbuds, keep them in the charged charging case with the cover closed.

3.) Adjust the notification settings from the Galaxy Wearable app on the connected phone. Check and adjust the ANC (Active Noise Cancelling) settings.

 

Take care of your earbuds by keeping these charging tips and precautions in mind.
 
1.) Do not use a charging case that came with any other model. The case included with your earbuds is specifically designed to provide the optimal charge for your earbuds.
 
2.) If there is any form of liquid, including sweat, on the charging terminals, corrosion may occur. Clean the terminals before charging the battery.
 
3.) Using a power source other than the charger (such as a computer) may result in a slower charging speed due to a lower electric current.
 
4.) While charging, the earbuds and the charging case may heat up. This is normal and should not affect the earbuds’ lifespan or performance. If the battery heats up more than usual, the charger will stop charging.
 
5.) If the earbuds and the charging case are completely discharged, it may take a while for them to turn on.
 
6.) If the earbuds and charging case are not charging properly, please use below chat support.
 
7.) Avoid bending the charger. Doing so may damage or reduce the lifespan of the charger. Never use a damaged charger.
 
8.) If the earbud battery indicator light is black or flashing red, remove the earbuds to make sure both the earbud tips and wingtips are properly attached. It may be necessary to clean the earbuds, including the charging contact. Then, reinsert the earbuds.
 
9.) If the indicator light does not work as described in the "Battery indicator light" section, disconnect and, reconnect the charger. Check the USB cable, wall adapter, and charging case for damage. It may be necessary to try a different USB cable and wall adapter. If the issue persists, call, or visit https://www.samsung.com/ph/support/ 

 

To know more, please click the below link.

 All about your Samsung earbuds’ battery life

https://www.samsung.com/us/support/answer/ANS00078081/ 

 

Hope this content helpful and your problem gets solved.

 

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Solution
SamsungRightCare
Community Manager
Options
Wearables

Hello MrInsane15,

Thanks for reaching out to us. We are here to help. For sure, some members here have their own Samsung Galaxy Buds Pro and thank you for patiently waiting for their reply based on each individual experience.


Moving on, my reply below is all about Samsung Galaxy Buds Pro reducing battery consumption and Battery charging tips and precautions.

1.) Ensure that you're Buds are up-to-date with the latest Software updates. 

2.) When you are not using the earbuds, keep them in the charged charging case with the cover closed.

3.) Adjust the notification settings from the Galaxy Wearable app on the connected phone. Check and adjust the ANC (Active Noise Cancelling) settings.

 

Take care of your earbuds by keeping these charging tips and precautions in mind.
 
1.) Do not use a charging case that came with any other model. The case included with your earbuds is specifically designed to provide the optimal charge for your earbuds.
 
2.) If there is any form of liquid, including sweat, on the charging terminals, corrosion may occur. Clean the terminals before charging the battery.
 
3.) Using a power source other than the charger (such as a computer) may result in a slower charging speed due to a lower electric current.
 
4.) While charging, the earbuds and the charging case may heat up. This is normal and should not affect the earbuds’ lifespan or performance. If the battery heats up more than usual, the charger will stop charging.
 
5.) If the earbuds and the charging case are completely discharged, it may take a while for them to turn on.
 
6.) If the earbuds and charging case are not charging properly, please use below chat support.
 
7.) Avoid bending the charger. Doing so may damage or reduce the lifespan of the charger. Never use a damaged charger.
 
8.) If the earbud battery indicator light is black or flashing red, remove the earbuds to make sure both the earbud tips and wingtips are properly attached. It may be necessary to clean the earbuds, including the charging contact. Then, reinsert the earbuds.
 
9.) If the indicator light does not work as described in the "Battery indicator light" section, disconnect and, reconnect the charger. Check the USB cable, wall adapter, and charging case for damage. It may be necessary to try a different USB cable and wall adapter. If the issue persists, call, or visit https://www.samsung.com/ph/support/ 

 

To know more, please click the below link.

 All about your Samsung earbuds’ battery life

https://www.samsung.com/us/support/answer/ANS00078081/ 

 

Hope this content helpful and your problem gets solved.

 

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