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10-27-2020 02:21 PM in
Galaxy S- Mark as New
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10-27-2020 03:43 PM in
Galaxy S- Mark as New
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10-27-2020 05:19 PM in
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10-27-2020 05:59 PM in
Galaxy SHi Desai,
Welcome to the Samsung Galaxy family!
During the first few weeks of usage, the Smart AI system of One UI is recognizing your usage patterns of the phone. Hence, battery drainage and heat is common occurence.
There are various reasons caused by your concern and one of the caused could be due to the multiple apps running in the background for your newly set up device.
You can always perform Automatic Checks for your device via Samsung Members.
Go into Get Help > Phone Care > Automatic Checks to know the general status of your device.
We hope you enjoy using your Galaxy S20+ and be sure to check out some exclusive Galaxy S20 series benefits under Benefits in Samsung Members app.
Thank you.
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10-27-2020 06:13 PM in
Galaxy S