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07-20-2022 12:59 PM in
Galaxy A- Mark as New
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07-20-2022 05:52 PM in
Galaxy AHave you tried turning this off and then follow it up with a restart of your phone?
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07-20-2022 07:20 PM in
Galaxy A- Mark as New
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07-21-2022 07:51 PM (Last edited 07-21-2022 08:00 PM ) in
Galaxy ASounds like a more serious software issue. Might be something corrupted in the OS preventing it from hiding the navigation gesture hint. Did this happen after a software update?
3 options from here on:
- Wait: Wait for the next software update in hopes that this gets fixed. Lodge an official complaint while waiting.
- Factory reset your phone: A bit drastic but will reset most of the things on your phone and hopefully fix this bug. Make sure to backup all your important data before doing this.
- Contact official Samsung support: Might involve bringing your device to an official service center for them to restore/reflash the OS on your phone. This will overwrite everything, even the OS. Also make sure to backup beforehand. (Can actually be done at home, but is quite advanced and could result in bricking your phone.)
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07-21-2022 08:18 PM in
Galaxy A- Mark as New
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07-20-2022 08:07 PM in
Galaxy A- Mark as New
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07-21-2022 12:47 PM in
Galaxy A