my A21S phone mic on loudspeaker is not working..

[Mohammad_Sabbir_Ahme]

My samsung a21s phone Microphone does not work when the loudspeaker is on

[MOD_2]

Dear Mohammad_Sabbir_Ahme,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.

If you're experiencing an issue with your Galaxy A21s, we would advise sending in an error report so that our engineers can look into this further to see if there is an issue with the software and/or hardware:

https://www.samsung.com/my/support/apps-services/how-to-send-an-error-report-on-your-galaxy-device/

Warm Regards,

Samsung Community

[Mohammad_Sabbir_Ahme]

I sent error report meny days problem not solved 😭