Original topic:

[SOLVED] A34 5G unable download pdf

(Topic created on: 02-22-2024 03:02 PM)
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AzrilAnuar
Active Level 1
Options
Galaxy A
My A34 5G phone unable to download pdf file (telco bill) from the apps.. when tap on download button only show loading symbol few seconds before dissapear and nothing happen.. done few troubleshooting but still the same..Anyone facing same issue?
13 Comments
GunasamssYT
Expert Level 5
Galaxy A
Hi, have you tried downloading Google apps such as Google docs, Google sheets. Etc.
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AzrilAnuar
Active Level 1
Galaxy A
Hi thanks for response.. already installed but didnt work.. still the same cannot download my bill pdf file on few apps..
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GunasamssYT
Expert Level 5
Galaxy A
Do your bill have an alternative download, such as sending it to email. Etc.
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AzrilAnuar
Active Level 1
Galaxy A
Yes.. download directly from website instead of apps..
GunasamssYT
Expert Level 5
Galaxy A
So as a temporary fix you can use it that way for now. Until Samsung fix the issue you're facing.
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AzrilAnuar
Active Level 1
Galaxy A
Yes correct.. btw thanks for the support!
GunasamssYT
Expert Level 5
Galaxy A
Your welcome, always glad to help Samsung members 😃 👍
AzrilAnuar
Active Level 1
Galaxy A
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AzrilAnuar
Active Level 1
Galaxy A
Hi fyi Samsung Malaysia team suggest to allow all permision in apps setting (cam. Contact loc. Phone. Mic) and now problem solved.