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Original topic:

Why SM-A515F update then no have sound

(Topic created on: 10-19-2021 08:19 AM)
yenhua02
Active Level 3
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Galaxy A
Dear samsung why my phone update already then no have sound go to setting see also don't know what happen i restart and power off many time also like this my phone is samsung a51. Who know what happen to this ?

1 Solution


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Solution
renwei89
Expert Level 1
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Galaxy A
if you feel my solution is helpful for you,  pls click 3 dots on right hand side of my comment >>> "Accept Solution" . Thank you😃

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13 Comments
renwei89
Expert Level 1
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Galaxy A
Have u try factory reset ? Rmb backup 1st ya ..😀
yenhua02
Active Level 3
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Galaxy A
How to backup
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renwei89
Expert Level 1
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Galaxy A
Do u have important photo , video , contact or others important things inside ur phone ..if yes , u copy to ur laptop 1st ..
renwei89
Expert Level 1
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Galaxy A
Aft factory reset , all apps u previously installed will uninstall, all ur data will erase ..(like a new phone)
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renwei89
Expert Level 1
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Galaxy A
Try to see aft reset ..will the sound come back or not..
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yenhua02
Active Level 3
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Galaxy A
Ok I test first
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Solution
renwei89
Expert Level 1
Options
Galaxy A
if you feel my solution is helpful for you,  pls click 3 dots on right hand side of my comment >>> "Accept Solution" . Thank you😃

View solution in context

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renwei89
Expert Level 1
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Galaxy A
How to factory reset your phoneScreenshot_20211019-181653_Settings_117440.jpgScreenshot_20211019-181649_Settings_117439.jpgScreenshot_20211019-180859_Settings_117435.jpg
yenhua02
Active Level 3
Options
Galaxy A
thank u got sound already