DURAIG
Beginner Level 2
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Galaxy J

Any body comes across with customer who cannot receive TAC number or OTP

From bank or other online site please try below troubleshooting method ;

 

Go to setting-App-top 3dots-special access- use premium sms- select always allow

 

https://www.samsung.com/ae/support/mobile-devices/nougat-os-how-to-change-premium-sms-settings-to-al...

2 Comments
amirfakhri1
Active Level 5
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Galaxy J
Sim card telco problem or network problem , look at youtube how to fix this and go to service centre as last solution
mfaizr
Active Level 2
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Galaxy J
I've facing the same issues yesterday. The TAC Code weren't coming after several attempt. Called the bank and they said it's about telco or line problem. Then I tried to call the telco but unreachable. After about 3/4 hours, then I received my sms code. Maybe the solution is to just wait for such an hour until the telco line back in service..
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