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Original topic:

After update

(Topic created on: 06-07-2021 11:59 AM)
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Ajih
Active Level 1
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Galaxy Note
My Note 9 screen turn Yellowish after the update. I am disappointed because the warranty has lapse. Samsung should investigate the latest software upgrade. 
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3 REPLIES 3
SamsungPradeep
Moderator
Moderator
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Galaxy Note

Hello Ajih. I am Rifa from Samsung.

 

We're sorry to learn of your experience with your Galaxy Note 9. May we invite you to book an appointment at our service centre - https://www.samsung.com/sg/support/where-to-find-samsung-service-centre-in-singapore/ where our service engineer will assess your device and advise you accordingly?

 

Thank You.

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Ajih
Active Level 1
Galaxy Note
Previously it happened and it was under warranty. They change the screen and I do not have to pay for it.
This is the 2nd time and the warranty had lapse. Do I has TO PAY for the rectification ?
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jamesbob
Active Level 8
Galaxy Note
Is it because the screen display settings is change? Eg: screen mode is set to default?
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