Original topic:

Battery usage graph

(Topic created on: 01-01-2021 10:47 AM)
686 Views
PeeEl
Active Level 3
Options
Galaxy Note
Suddenly there is no indication whatsoever in the battery usage graph in my Note 20 Ultra.

Rebooted my device but the problem still exists. 

Any inputs are appreciated. TQ. 
17 REPLIES 17
iamsuperuser
Active Level 7
Galaxy Note
it should related with app. any app you install recently?
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PeeEl
Active Level 3
Galaxy Note
Chatted with Samsung just now. They advised it has nothing so do with apps. Its hardware or system related.
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JackLoi
Beginner Level 3
Galaxy Note
I facing same issue too. Did not install anything recently but suddenly all the battery usage graphs and info missing and the recent reboot info also missing.
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Ikkie
Active Level 3
Galaxy Note
Same with me. What happened?
0 Likes
Galaxy Note
Hope the issue is fixed asap
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PeeEl
Active Level 3
Galaxy Note
Everyone affected must report to Samsung so they know it's a serious problem involving many and not just isolated. In that way, they would come up with a fix quickly.
Whitestallion
Active Level 7
Galaxy Note
do you all mean this? yesterday the graph was ok. now I just checked and it's empty. didn't install any thing new

Screenshot_20210101-194259_Device care.jpg

PeeEl
Active Level 3
Galaxy Note
Yes, this. Apparently this is rampant. Must be a system bug. Report to Samsung please so they will take action to rectify.
Whitestallion
Active Level 7
Galaxy Note
done reporting with screenshot to Samsung
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