Original topic:

Galaxy Note 9 security update broken the screen

(Topic created on: 04-08-2020 06:42 AM)
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SamNoteUser
Expert Level 5
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Galaxy Note
According to a few user complaints posted on Samsung US community forums, the March 2020 security update released for the Galaxy Note 9 series may have broken the screen. It’s causing a lot of issues, ranging from screen discoloration (yellow screen tint) to decreased resolution and overheating.

Affected users have begun experiencing these issues after applying the March 2020 security patch to the Galaxy Note 9. They’ve reportedly attempted to fix the problems by clearing the cache, rebooting, and factory resetting the Galaxy Note 9, but none of these steps seem to have provided a permanent solution to the broken screen post-update.


6 Comments
RoseGunz
Active Level 4
Galaxy Note
Samsung haven't solution by note 9
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Howard17
Active Level 1
Galaxy Note
samsung galaxy s9 also have the same issue, screen become yellow
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SamJin
Beginner Level 2
Galaxy Note
is there a solution out there ?
dave12345
Beginner Level 3
Galaxy Note
i face the same issue
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Dewg88
Active Level 2
Galaxy Note
i sent mine to Samsung and end up I have to pay for repairing the screen. They're denying it is related to software update issue and blaming the users of dropping the phone or applying pressure to the screen.
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Samsung_f4n2FpZ
Beginner Level 2
Galaxy Note

This is issue has been going on since March update and my phone is having the same issues, blurry/yellowish. There's been so many complained and there's no feedback to resolve this. Check up the link for more info https://www.androidauthority.com/samsung-galaxy-note-9-march-update-broken-displays-1103766/

https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/

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