Original topic:

Greenline issues

(Topic created on: 09-23-2024 11:20 PM)
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btskingbb66
Beginner Level 2
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Galaxy Note

So on this exact day one purple line appear on my screen out of nowhere when i just watching movies ,.and the scarier part is the price for this not my mistake problem is worth 500 to 900 ,my screen completely fine no crack or anything this whole phone completely fine .i know this is just another one in many complain to samsung company but why ? this device is not cheap to buy .yet the customer support just offer an apology only what can i do with it ?i still have 800 to pay .im not expecting samsung to act like oneplus and give free lcd replacement, im just expecting i dont know some kind of 5 dollar coupon will do it to ease my disappointment in this device but the customer support didn't offer anything for god love ...im telling you whoever read this samsung is not worth it at all  !...the greenline on your phone can appear anywhere and anytime even right now when you read this and yet you the one will be responsible for it ... ..even if you have only one line like me now just wait it will be worse for you soon ..be smart guys ...

IMG-20240923-WA0023.jpg

2 Comments
MOD_02
Moderator
Moderator
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Galaxy Note

Dear btskingbb66,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
Please PM me with your details, allow me to assist you further.

I unable to PM you as you have disabled your Private Messaging function.

Have a nice day ahead!

Warm Regards,
Samsung Community

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btskingbb66
Beginner Level 2
Galaxy Note
Hey i try finding how to turn on messaging for 1 hour now ....when i click on direct message it say check the community guideline ,.what do i do ? Already check the community guideline but nowhere to click or anything?
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