Has anyone been getting any issues with your maxis phone line because of VoLTE being enabled. Been using the note as soon as it came out and it was absolutely fine. But since the VoLTE got activated, my smartphone has been acting so weirdly. The VoLTE seems to be interfering with my calls, so this is what happens:
1) I call someone, the line keeps ringing from my end. However, that person has accepted the call and its connected and no sound is heard from my end. All of this happens whilst it is still ringing in my end.
2) I call someone, they attend the call but i can't hear them talking while they can hear me saying hello.
3) I call somone, it keeps ringing but they never got any kind of calls.
All of this issue had to be resolved by me ending the call and calling them back again. Like every time for 7-15 times a day at random times (you can never predict when the issues is gonna pop up).
The worst part is when i head to Maxis they disagree its anything to do with them and say
Samsung activated it when you know its usually the carrier service that can do such things. When i took it a Samsung centre, they updated the software which doesn't help at all. Anyone knows any kind of method, since when i called Maxis they had mentioned a lot of Note users face similar issues.
I'd recommend just downloading the samsung band app, since MY set of samsung smartphones don't have switch on/off for VoLTE as mentioned by samsung customer service members
its the telco provider, phone can't interfere with it. But when i go to the telco provider they would deny this by saying it's not their service issue. which is why i had to diagnose my phone at samsung centre and show them the report to prove its not the phone's issue.
I've been facing this same issue and frankly it's disappointing that a telco that charges a premium can't offer a basic service without issue. With their delays in introducing VoLTE, I would assume that it should be working with minimal bugs but apparently that's not the case
