Original topic:

Screen constantly on high contrast

(Topic created on: 08-26-2022 07:44 PM)
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snowboy810
Beginner Level 2
Options
Galaxy Note
As per title, my screen randomly become very high contrast. I tried turning of eye comfort, lowering and increasing brightness, changing white balance settings, turning on and of high contrast mode. Still no fix. Screen is not broken as it sometimes changes back to original contrast 
3 Comments
WinnieC
Expert Level 5
Galaxy Note

1) Did you update your phone to the latest software?

2) Is it happen recently?

I guess you might mistakenly turn on the contrast or something? Some time we might be trigger it on but we don't know.  Maybe you can try out:

1) Go to setting

2) Go to Accessibility

3) Go to Visibility Enhancement

From there you can check if there's any contrast you might suddenly turn it on/ off. 

Here is the details about the visibility enhancement:

https://www.samsung.com/us/support/answer/ANS00085504/

Also try out:

https://www.samsung.com/uk/support/mobile-devices/how-to-stop-the-screen-from-dimming-on-your-galaxy...

If still nothing change, suggest you to meet up with Samsung Support team. Try call or chat with them.

In case you need their contact details:

https://www.samsung.com/my/support/contact/

 

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snowboy810
Beginner Level 2
Galaxy Note
I did update my software up to the latest one and i did check the visibility options. Still no fix. But I'll check it out with the support team
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Galaxy Note
you can contact samsung careline (1800228899) and let them navigate your device through Smart Tutor
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