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Original topic:

Greenline issue after S22 Ultra Samsung update

(Topic created on: 01-08-2025 12:54 AM)
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ToongYang
Beginner Level 2
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Galaxy S
My S22 Ultra getting GREENLINES on screen after install the Samsung push update two weeks ago. It just appear itself after update, went to Samsung store for check and they want to charge me $500. Not worth! Guess what, it just happend right after my 2 years warranty ended in December 2024. Is this some tactic? Where is the quality assurance...

Why Samsung release a software patch that will spoil the screen? Really didn't expect such thing happen in leading brand and flagship phone models somemore. Very disappointed on this incident.
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3 Comments
SamsungNantakkumar
Moderator
Moderator
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Galaxy S

Hi ToongYang, I am Nantakkumar, from Samsung.

We're sorry to hear you're facing this issue with your device. Could you please contact our hotline at 1800-7267864 (1800 SAMSUNG) for further assistance.

Thank you.

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ToongYang
Beginner Level 2
Galaxy S
Ok. Will call during business hour tomorrow.
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ToongYang
Beginner Level 2
Galaxy S
Hi Nantakkumar,

I just call the above number and spoke to the service agent. Nothing helpful information provided and just offer provided at all. They estimated $423 ++ to change screen excluded service charges.

Still very Disappointed on this incident.
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