ToongYang
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01-08-2025 12:54 AM in
Galaxy S
My S22 Ultra getting GREENLINES on screen after install the Samsung push update two weeks ago. It just appear itself after update, went to Samsung store for check and they want to charge me $500. Not worth! Guess what, it just happend right after my 2 years warranty ended in December 2024. Is this some tactic? Where is the quality assurance...
Why Samsung release a software patch that will spoil the screen? Really didn't expect such thing happen in leading brand and flagship phone models somemore. Very disappointed on this incident.
3 Comments

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01-08-2025 05:41 PM in
Galaxy SHi ToongYang, I am Nantakkumar, from Samsung.
We're sorry to hear you're facing this issue with your device. Could you please contact our hotline at 1800-7267864 (1800 SAMSUNG) for further assistance.
Thank you.
ToongYang
Beginner Level 2
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01-08-2025 07:07 PM in
Galaxy S
Ok. Will call during business hour tomorrow.
ToongYang
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01-09-2025 02:36 PM in
Galaxy S
Hi Nantakkumar,
I just call the above number and spoke to the service agent. Nothing helpful information provided and just offer provided at all. They estimated $423 ++ to change screen excluded service charges.
Still very Disappointed on this incident.
I just call the above number and spoke to the service agent. Nothing helpful information provided and just offer provided at all. They estimated $423 ++ to change screen excluded service charges.
Still very Disappointed on this incident.
