[Members Exclusive]: Redeem your FREE Tote bag!

[Samsung_Martin]

All Samsung Members who visit the Galaxy Experience Space at Gardens by the Bay, West Lawn will receive a free tote bag*!

Simply approach our friendly brand ambassadors, show them you're a Samsung Member through the app to claim your bag.

The Galaxy Experience Space is happening from now till 25 Feb 2023.
Learn more about the exciting events taking place at the Galaxy Experience space here: https://www.samsung.com/sg/galaxyexperience/

*Whilst stocks last, limited to 1 Tote bag per Samsung Member

[Wally_Chan]

Any entrance fees ?

[sushibean]

Went down, and the staff mentioned u need to have Galaxy S23 to redeem the free tote bag. Not for all Samsung members.. 😅

[samsungLies]

Lies, we went down with s23 ultra and showed them our samsung membership...and yet they said it's only for people who pre-orders at the event

[Samsung_Martin]

Hey there,

we're sorry to hear that you weren't given a tote bag despite clearly being a Samsung Member. We apologise for the lapse in communication by our on-ground staff and would like to make it up to you! 

We'll be reaching out to get your contact details shortly. Do keep a look out for our private message.

[Samsung_Martin]

Hey sushibean, 

we're sorry to hear that you weren't given a tote bag despite clearly being a Samsung Member. We apologise for the lapse in communication by our on-ground staff and would like to make it up to you! 

We'll be reaching out to get your contact details shortly. Do keep a look out for our private message.

[UltraSad]

This was exactly the same experience for me! No tote bag, this is FALSE ADVERTISING! I was one of the many people who went down early to queue for the free gift on Saturday only to be told the Marinabay Experience shop opens at 12pm instead of 11am and this was due to the Samsung team changing their mind the night before and did not even update the website on the new timing. The free case was also limited to the first 10 customers.... they should have highlighted that on the website too to warn everyone. Overall, it was such an extremely upsetting experience.

[Samsung_Martin]

Hey there,

we're sorry to hear that you weren't given a tote bag despite clearly being a Samsung Member. We apologise for the lapse in communication by our on-ground staff and would like to make it up to you! 

We'll be reaching out to get your contact details shortly. Do keep a look out for our private message.

[hirokoboi]

1st 10 customers for the free case? Omg!!!

[UltraSad]

Exactly... only first 10 customers