s20+ fingerprint problem

[mrhendrik]

Does anyone have problem with your fingerprint sensor? Mine working perfectly until recently.. Suddenly its very difficult to detect my finger. And its getting worse everytime. I have removed all fingerprint setting, and when want to add back even can't register new fingerprint.

Thanks.. 

[scinex]

Have you tried to clean the display, especially at the finger print sensor?

[mrhendrik]

Yes..

[scinex]

I guess next is for you to visit SC. Looks like more towards a hardware issue.
All the best.

[aimanharith]

Try taking off the screen protector

[mrhendrik]

Just bought it 2 months ago, with original screen protector. Still looks good. But if no solution I'll remove it later.

[aimanharith]

Check your finger.. I work at construction this always been a problem to me because my fingerprints always destroyed.. But by taking off screen protector solve this problem

[aimanharith]

But considering your phone still new.. You better off send it back.. Maybe you get a defective device..

[MOD_2]

Dear mrhendrik,

This is Moderator from Samsung Members.

Please check out this help content - Advise for Fingerprint Recognition.

If the issues persist, we will advise you  arrange a D2D checking,

or make appointment to visit your nearest service center for further assist.

Thank you.

[khtannnnnnnnnn]

Mines never work fine. Remember to mark my answer as solution