Original topic:

S21 Ultra showing pink line suddenly in the morning.

(Topic created on: 04-13-2024 06:46 AM)
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danieldym
Active Level 1
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Galaxy S
I slept without pink line, and wake up suddenly with a bright pink line on my screen. *** samsung??? And i just knew samsung had a replacement screen peogramme that ended on 31/3/2024....for this exact same problem!!!

So you knew there was a problem with your phones, but only offered repairs until that date? What about the others who get affected not long after that date??

For others facing this issue, please comment on this forum. Let's make samsung aware of this issue AGAIN
10 Comments
YXC
Active Level 1
Galaxy S
Up
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Halimi
Active Level 1
Galaxy S
Mine also having same issue on 9/4 ,the line appear infront of my eyes,its just fine a second agoo
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MOD_2
Moderator
Moderator
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Galaxy S

Dear Halimi,


Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!


Warm Regards,
Samsung Community

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Nick0110
Beginner Level 2
Galaxy S
Chiming in to say that i face the same issue but on an S22. Reading through couple of posts on here and the time-limited free-replacement offer that i wasn't even aware of until just now, i'm guessing this probably isn't so much of an isolated issue. it's rather disappointing to be having such an issue for a device that's barely 2 years old
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danieldym
Active Level 1
Galaxy S
Agree. Its even more dissapointing when it suddenly became a S series wide issue, with a lot of people getting it so randomly. And that Samsung was so shush shush silent about the free replacement programme. Wasnt the S Series supposed to be the so called highest quality flagships?

So dissaspointing
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MOD_2
Moderator
Moderator
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Galaxy S

Dear Nick0110,


Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!


Warm Regards,
Samsung Community

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danieldym
Active Level 1
Galaxy S
Here's a snapshot of what they offered previously for those of u who are reading. Not fair to those that are just facing it right Fter the end date!Screenshot_20240413_063505_Samsung Internet_1000158057_1712961306.png
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JoshuaH1
Active Level 3
Galaxy S
Agreed! Fun fact, they were supposed to have the screen replacement promotion till 31/3 but actually cut it short (ended 19/3 for most places) because "they fulfilled their quota". My guess is that too many customers were having this problem, and Samsung just refuses to deal with all of them
FHURUFJG
Active Level 4
Galaxy S
日记日日日人家
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