Original topic:

S22 Ultra Boot Loop Issue - Common Issue Noticed by Repair Centre

(Topic created on: 02-20-2025 01:35 PM)
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CharlesGener
Active Level 3
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Galaxy S
I just got back from a phone repair shop (SPR - Uptown Damansara) in Petaling Jaya to have my S22 Ultra checked. When the guy heard the model of my phone, he right away told me that they do receive this model for repair average of 5 people in a month!!!
This clearly says that there is something wrong with this model (calling Samsung's attention to check this!!!)

Infainess to Faiz, the shop representative, that even apple phones have some issues also almost all model. 
But my issue is why Samsung's S22 Ultra is experiencing this globally. Is there a problem in the hardware they made that was affected after the recent software update one ui 6.1?

Do something about this Samsung!!!!! 😡

Repair shop is charging RM600++ (50% risk the phone will work or not)
Samsung is charging RM 2,000😡
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9 Comments
MOD_02
Moderator
Moderator
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Galaxy S

Dear CharlesGener,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Warm Regards,
Samsung Community

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CharlesGener
Active Level 3
Galaxy S
So whatelse would you do aside from charging me RM2,000 to change motherboard that got fried due to your software update?

This is not just me, do your own research and you will see a lot of s22 ultra users are affected.
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Members_yOYiRDx
Beginner Level 3
Galaxy S

Did you manage to get your phone repaired?

 

Samsung service center offered me the same solution (to change s22 ultra's motherboard), costing RM1,937.40 macam daylight robbery wei.

CharlesGener
Active Level 3
Galaxy S
Yes, i was able to manage my phone repaired outside Samsung.. Name of the repair shop is SPR in Uptown Damansara. it is only 680rm with 6 months warranty. it is working well now and i think the battery even better. hahaha.
Samsung needs to take responsibility on this since S22 Ultra got this common issue
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Jazly
Active Level 6
Galaxy S
it is totally due software bug/issue.
they will not fix your issue but will ask you to pay for the services instead.
wmswo
Active Level 2
Galaxy S
Filing an E-Tribunal Claim
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CharlesGener
Active Level 3
Galaxy S
what is this?
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wmswo
Active Level 2
Galaxy S
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Members_aQag0St
Beginner Level 2
Galaxy S

Have you already filed the case?

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