Original topic:

S22 Ultra greenline

(Topic created on: 04-21-2025 05:14 PM)
199 Views
TanTc505
Beginner Level 3
Options
Galaxy S

WhatsApp Image 2025-04-21 at 15.38.30_e841fa80.jpg

 

I'm using a Galaxy S22 Ultra and recently noticed a vertical green line running down the screen. The phone hasn’t been dropped or exposed to water, and everything else is working fine—it just suddenly appeared one day.

After doing some research, it looks like this isn’t an isolated case. Seems like quite a few others with AMOLED screens (especially S22U owners) are seeing the same issue.

My device is out of warranty, but I’m hoping Samsung will acknowledge this as a known defect and offer some kind of support. Has anyone here gotten a repair done (with or without warranty)? Did Samsung cover the cost?

5 Comments
wf61
Beginner Level 2
Galaxy S
My S23 Plus also have a green line since last few weeks, without any drop and water also, really hope they do something with it
0 Likes
benSJS
Active Level 6
Galaxy S
Yet another victim... I empathize with you 😔
0 Likes
azri_tr3
Beginner Level 2
Galaxy S
My s22 also have same but alot more, samsung should do like one plus or vivo n replace for max of 3 years after warranty
0 Likes
oNeuNo
Expert Level 1
Galaxy S
I'm sorry to hear about the green line issue on your Galaxy S22 Ultra. This problem has been reported by several users and is recognized by Samsung in certain regions.

In Malaysia, Samsung previously offered a one-time free screen replacement program for devices affected by the green line issue. However, this program concluded on *August 15, 2024*.

Currently, users in Malaysia are required to cover the cost of screen replacements. Reports indicate that the replacement cost for the S22 Ultra is approximately *RM1,197*.

If you're experiencing this issue, it's advisable to contact Samsung Malaysia's customer service or visit an authorized service center to discuss potential solutions. While the free replacement program has ended, expressing your concerns may help in seeking assistance.
TanTc505
Beginner Level 3
Galaxy S

Thank you for the information.

It’s really disappointing to hear that the free screen replacement program ended in August 2024. I just started facing this green line issue on my Galaxy S22 Ultra, and I’ve never dropped or damaged the phone in any way. For such an expensive flagship device, I honestly didn’t expect this kind of hardware problem just after a year or two of use.

It’s frustrating that customers are now expected to pay RM1,197 out of pocket for what seems to be a widespread manufacturing defect. I’ve always trusted Samsung and chosen their premium phones, but this experience really makes me question that loyalty.

I hope Samsung reconsiders support for affected users, even after the program has ended. It would go a long way in maintaining customer trust.