S22 Ultra greenline

[TanTc505]

I'm using a Galaxy S22 Ultra and recently noticed a vertical green line running down the screen. The phone hasn’t been dropped or exposed to water, and everything else is working fine—it just suddenly appeared one day.

After doing some research, it looks like this isn’t an isolated case. Seems like quite a few others with AMOLED screens (especially S22U owners) are seeing the same issue.

My device is out of warranty, but I’m hoping Samsung will acknowledge this as a known defect and offer some kind of support. Has anyone here gotten a repair done (with or without warranty)? Did Samsung cover the cost?

[wf61]

My S23 Plus also have a green line since last few weeks, without any drop and water also, really hope they do something with it

[benSJS]

Yet another victim... I empathize with you 😔

[azri_tr3]

My s22 also have same but alot more, samsung should do like one plus or vivo n replace for max of 3 years after warranty

[oNeuNo]

I'm sorry to hear about the green line issue on your Galaxy S22 Ultra. This problem has been reported by several users and is recognized by Samsung in certain regions.

In Malaysia, Samsung previously offered a one-time free screen replacement program for devices affected by the green line issue. However, this program concluded on *August 15, 2024*.

Currently, users in Malaysia are required to cover the cost of screen replacements. Reports indicate that the replacement cost for the S22 Ultra is approximately *RM1,197*.

If you're experiencing this issue, it's advisable to contact Samsung Malaysia's customer service or visit an authorized service center to discuss potential solutions. While the free replacement program has ended, expressing your concerns may help in seeking assistance.

[TanTc505]

Thank you for the information.

It’s really disappointing to hear that the free screen replacement program ended in August 2024. I just started facing this green line issue on my Galaxy S22 Ultra, and I’ve never dropped or damaged the phone in any way. For such an expensive flagship device, I honestly didn’t expect this kind of hardware problem just after a year or two of use.

It’s frustrating that customers are now expected to pay RM1,197 out of pocket for what seems to be a widespread manufacturing defect. I’ve always trusted Samsung and chosen their premium phones, but this experience really makes me question that loyalty.

I hope Samsung reconsiders support for affected users, even after the program has ended. It would go a long way in maintaining customer trust.

[kinnn]

I am also currently experiencing the green line issue on my Galaxy S22 Ultra, and the position of the line is exactly the same as the one shown by the original poster. This makes it even more apparent that the problem may be due to a manufacturing defect rather than user damage. It is very disappointing for a flagship device to develop such issues after only two to three years of use. Being asked to pay around RM1.2k for a screen replacement under these circumstances feels unreasonable. I sincerely hope Samsung Malaysia will consider reinstating the free screen replacement program to assist affected customers. As a loyal customer, I believe that flagship models should be built to last, and I trust Samsung will continue to uphold its commitment to quality and customer satisfaction

.

[DmarW · Accepted solution]

Hii did you fix it?How much cost and how long will it take?

[TanTc505]

I sincerely appreciate Samsung's kind offer to replace my Galaxy S22 Ultra's screen for free because of the green line problem. The fact that this issue is being handled carefully and with seriousness is comforting.

I am aware that leaving the phone at a service centre for a few days to conduct an investigation is a standard operating procedures for Samsung. There will be a labour charge if the screen is determined to be eligible for replacement. I respect the transparency and completely comply by this policy.

Again, I would like to thank you for your help and support.

[KenLooi]

Bro share the steps how u manage to get the free replacement. Not going to pay and really need Samsung to give us free replacement.