Original topic:

S24 ultra stopped charging

(Topic created on: 05-19-2024 11:44 PM)
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gatherosebuds
Active Level 1
Options
Galaxy S
Hello, does anyone here know why my S24 ultra suddenly stopped charging after 5 mins after I plugged in the charger? I'm using the samsung 35W travel adapter btw. I tried to change the travel adapter and used the 3rd party adapter instead and it worked, my phone still can charge (using the same cable i used with the 35w adapter). And I also tried to charge my galaxy watch using the samsung 35w adapter and it worked too... does anyone here know how to fix this problem or should i get a new travel adapter with lower watt instead? 
7 Comments
Jazly
Active Level 6
Galaxy S
you should get 45w instead, that is the correct watt for s24 ultra
gatherosebuds
Active Level 1
Galaxy S
Aight, thank you sir
Jazly
Active Level 6
Galaxy S
no problem, its preferable to always use original adapter. if no option left then go go for 3rd party adapter
Jazly
Active Level 6
Galaxy S
s24 = 25W
s24 Ultra = 45W
scinex
Expert Level 4
Galaxy S
Probably your Samsung adapter stops working when it's producing high current or voltage, or the adapter itself is on high temperature.
Charging a watch works because it only uses very low current, so my suggestion is for you to buy a new adapter instead.
All the best.
gatherosebuds
Active Level 1
Galaxy S
Noted on that. So, should i get a lower watt or higher one?
scinex
Expert Level 4
Galaxy S
I have an S22 U and two PD adapters, one with 90W and the other one 65W. Both adapters work well and charges in superfast charging 2.0 mode.
If you get a higher wattage adapter, you could prepare for future use, ie a biggger wattage phone. No need to worry as both phones and adapters are smart in such a way that if your S24 U is connected, maximum allowable wattage is only 45W, albeit a 90W adapter is used.