Miskky
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01-07-2025 01:58 PM (Last edited 01-07-2025 02:03 PM ) in
Galaxy S
A green vertical line appeared on my S22 ultra phone out of the blue one day. Few weeks later it turned into a white line, and recently it turned into a pink line. Went to the service center and was quote $400+ to fix it.. This cost is ridiculous! I can buy a new phone with the same amount of money. I have another A52 bought around the same time as my S22 ultra, and the A52 is still working perfectly fine. I have been a loyal samsung customer since galaxy S5 and it is appalling to find out that this line issues occur very often only to flagship phones! Anyone else having the same issue and able to get it fixed?
2 Comments

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01-08-2025 03:28 PM in
Galaxy SHi Miskky,
This is Nantakkumar from the Samsung Members team.
On behalf of my team, I apologise for the issue you have encountered. We would like to find out more to provide further assistance to you.
I have directly messaged you through Samsung Members. Once we receive your contact details, our team will reach out to you soonest.
Thank you!
Dronnes
Beginner Level 2
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04-10-2025 10:02 PM in
Galaxy S
I am having the same issue as well and I was quoted a $450 to repair the chassis because of some cosmetic blemishes at the edges of the phone bezels which they call it dents which is completely unrelated to the screen.
When telling them it's a common issue and other countries are replacing the screens for free.
And at the same time, the way the staff acts when trying to "diagnose" the issue is basically trying to find other faults to fault the user.
At this point, I feel the service center in SG is just trying their best to avoid repairing stuff that is caused by their own updates and trying their best to pin all problems on the user.
When telling them it's a common issue and other countries are replacing the screens for free.
And at the same time, the way the staff acts when trying to "diagnose" the issue is basically trying to find other faults to fault the user.
At this point, I feel the service center in SG is just trying their best to avoid repairing stuff that is caused by their own updates and trying their best to pin all problems on the user.
