Original topic:

Samsung S23 ultra camera issue after UI 6.1.1 update

(Topic created on: 09-18-2024 07:51 PM)
396 Views
Jackaroo
Active Level 3
Options
Galaxy S
Camera zoom between 16x to 19.9 got blurry and ghost shadow. 

image


4 Comments
brozac
Active Level 7
Galaxy S
I don't have any issue like this at all
0 Likes
Jackaroo
Active Level 3
Galaxy S
Hope they will fix it in coming updateSmartSelect_20240918_175313_Chrome_1000018303_1726653193.jpg
0 Likes
Amir_13
Active Level 8
Galaxy S
That is beta mode tester
0 Likes
Samsung_MY
Community Manager
Options
Galaxy S

Hi @Jackaroo,

We have identified that there may be some camera image concerns during camera shots at a certain zoom level in Maximum options of Intelligent optimization. We are working on a SW patch to improve this situation, so please keep your device’s SW version up to date.

As a temporary workaround, you can change the quality optimization setting to ‘Medium’ or ’Minimum’ in the Intelligent optimization of the Camera settings.

*Path : Camera app) Settings > Intelligent optimization > set to ‘Medium’ or ’Minimum’ in Quality optimization (Default : Maximum)

You may also submit feedback via Samsung Members app with pictures and a brief explanation for the tech team to look into the matter.

Hope this helps!