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Original topic:

Galaxy z fold 3 Random restarts

(Topic created on: 09-16-2021 12:30 PM)
minbites
Beginner Level 2
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Galaxy Z
Been using the fold for 9 days. Experience is good. But after 6 days of using my phone kept restarting with flashlight on while booting up. Then right after my fingerprint and camera stopped working. Sent it back to service centre and they advised to reflash the software due to old back up problems. And now after 3 days of receiving the phone back. The same problem is back. Sending it back to service center tomorrow. Anybody else with the fold 3 having this problem?
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SamsungPradeep
Moderator
Moderator
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Galaxy Z

Hello minbites.I am Rifa from Samsung.

We're sorry to learn of your experience with your Galaxy Z Fold3. May we invite you to book an appointment at our service centre - https://www.samsung.com/sg/support/where-to-find-samsung-service-centre-in-singapore/ where our service engineer will assess your device and advise you accordingly?

Thank you.

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