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Original topic:

How can I replace the factory screen protector of my folder 3?

(Topic created on: 09-22-2022 03:11 PM)
862 Views
rongxike
Active Level 2
Options
Galaxy Z
Hi everyone, 

May I ask how and where I replace the factory screen protector of my folder 3? I am in Singapore, and found that the chat feature in samsung website kinda unable to solve the issue.

The screen protector is now popping up after one year using. 

Thanks,

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13 REPLIES 13
hirokoboi
Active Level 6
Galaxy Z
Just call 1800 samsung to confirm if still under warranty. If yes, request for onsite. If no, ask for an appointment to go down to the service centre for a charged replacement.
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Galaxy Z
Or go to here

https://www.samsung.com/sg/support/warranty/

Then click on register product

Then sign in using ur Samsung Galaxy account

Then scroll down to see warranty information of ur Fold 3... If got extended warranty, it should be displayed.
rongxike
Active Level 2
Galaxy Z
That's helpful, I've seen my product expiry date
donutsX
Active Level 6
Galaxy Z
some region doesnt cocer the replacement the factory screen protector.

if Samsung will charge you for the replacememt, then you're better off getting those 3rd-party screen protector and have the seller install it for me.

i initially when i bought the Flip3, the sales person said that it was covered but when i went to the service center, they said it was not covered by the warranty and was instead directed to their sales team. i ended up buying a screen protector from for more or less SGD$20.
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