Original topic:

Z Flip PhoNE suddenly shutdowns when folded

(Topic created on: 06-12-2025 03:27 PM)
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SP432
Beginner Level 3
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Galaxy Z
After the recent software update, has anyone else faced this same issue where the flip phone automatically turns off when you fold the phone.

You will then need to plug into a power source for it to be restarted.


Samsung Malaysia is denying knowledge of this happening while their Staff, Cik Amany insisting I send it in for repair and pay RM1.3k.

I told her many times Samsung Community in Europe is reporting the same thing but she denies knowledge.

I hope this doesn't end up as a class action suit against Samsung and they do something about it.

Samsung do something quick about this!!!
2 Comments
MOD_02
Moderator
Moderator
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Galaxy Z

Dear SP432,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Warm Regards,
Samsung Community

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Negea
Beginner Level 2
Galaxy Z
Yes it's happened to me also. After updated the software