Original topic:

Samsung note 20 ultra 5g fingerprint

(Topic created on: 03-01-2022 07:53 PM)
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Liong96
Active Level 1
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Does anyone facing the same issue.? After January 2022s update. My fingerprint sensor is unable to detect any fingerprint. At first it was faulty, sometimes able sometimes not. After I clear all my finger print data, I just lost the ability to set any finger print.. I tried various of ways. But stil unable to read my fingerprint 

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8 Comments
cheese0604
Active Level 1
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Yes Im having same issue too! It just fail to detect my fingerprint after the latest update!
fridddd
Beginner Level 5
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me too
cheese0604
Active Level 1
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Hi guys, i tried various methods and finally managed to solve this bug via Samsung Pass:
1) Disable Samsung Pass and Fingerprint Unlock
2) Re-enable Fingerprint Unlock
3) Relaunch Samsung Pass and activate Samsung Pass Biometric Authentication

Seems like Samsung Pass's Fingerprint scanner function helps to reset the sensor and allows the phone to recognize ur fingerprint again
Liong96
Active Level 1
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I just tried.. Stil. Unable.. Probably need to send it to service center to check the sensor
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cheese0604
Active Level 1
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Yo I just noticed there's a new biometric update being pushed yesterday, have u tried to update it?
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Liong96
Active Level 1
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Ok let me. Check
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fridddd
Beginner Level 5
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i have tried it, but still the same
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Swanleg
Beginner Level 2
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Hey! Did you manage to resolve the issue? Facing the same problem
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