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Original topic:

TIPS | Troubleshooting Weak Signal on Your Samsung Galaxy

(Topic created on: 01-31-2025 07:39 PM)
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SamsungCRBN1
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If you're struggling with a weak signal and can't make calls on your Samsung Galaxy device, you're not alone.

 

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Poor signal strength can disrupt your ability to make calls, send texts, and even connect to the internet. Here’s what you can do to fix it:

1.  Check your carrier settings:

Make sure your account is active and there are no usage limits.

Contact your service provider to check for outages or coverage issues

 

2. Change your location:

If you’re indoors, try moving near a window or stepping outside.

If you are outdoors, avoid tall buildings, parking garages, and try heading to higher ground to improve reception.

 

3. Remove accessories:

Some third-party accessories and phone cases can interfere with the antenna. Remove anything that might be blocking the signal, including items plugged into the USB port.

 

4. Reboot your device:

Turn your phone off and on again to close any apps and reconnect to cellular towers, often fixing signal issues.

 

If these steps don’t help, there might be a deeper issue with your device or carrier.

 

For more detailed troubleshooting, visit the in-app service support for assistance!

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