Eventually after i updating my phone, the torchlight in my phone did not work. It says that 'Can't turn on torch because its being used in another apps.'
Can anyone or someone help me with this?
I truly appreciated it, because i am the persons that regurlarly need to use the torch for some reasons.
Thanks for reaching out, and I'm sorry to hear about the torchlight issue you're experiencing after the update. That message — "Can't turn on torch because it's being used in another app" — is a known issue that can occur when an app running in the background is accessing the camera or flashlight feature.
Here are a few steps you can try to resolve it:
1. *Restart Your Phone* - Sometimes a simple restart can free up the flashlight if an app has locked it.
2. *Check for Apps Using the Camera/Flash* - Go to *Settings > Apps*, and check recently used apps. - Look for apps that might use the camera (like social media, scanner apps, or video apps). - Force stop any suspicious apps.
3. *Clear Cache of Camera App* - *Settings > Apps > Camera > Storage > Clear Cache*
4. *Safe Mode Test* - Boot your phone in *Safe Mode* (press and hold power > tap and hold “Power off” > tap “Safe Mode”). - Try the flashlight in Safe Mode — if it works, a third-party app is the likely cause.
5. *Software Update* - Check if there’s a newer software patch available that may fix the bug.
If the issue persists, I recommend contacting *Samsung Support Malaysia* directly or visiting a nearby Samsung service center for a detailed check.
