Resolved! Solved

Original topic:

WhatsApp video turns green

(Topic created on: 12-02-2021 01:00 PM)
ubaiismail
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After update software. My whatsapp video turns green when i send to group. Anyone have same problem?

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MichaelDing9995
Active Level 6
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This is whatsapp version issue . Once new update launch the problem would be solved ya 😀

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Not yr S21 Ultra Camera's issues , is jz a bugs .Today , XME set of S21 Series already receive new s / w update , up to the latest sw update i sure will solve / settle this issues.

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nazzzz
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https://www.sammobile.com/news/whatsapp-is-messing-up-videos-on-galaxy-s21-android-12/amp/

Here are some explanation from the fanbase website of Samsung as attached in the screenshot. If you feel assisted with my comment, kindly click 'Accept Solution' on the three dots in top right of my comment. Thank you.1638463363920.jpg

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17 Comments
vyan1105
Active Level 7
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I dun have this issues, maybe u can try request remote support in get helps ? Ask samsung check for u🤭
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ubaiismail
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Just done complete remote support. Still same. I think camera problem bcos it occurs from video that im recording by this device
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vyan1105
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So sad 😖 then better go service centet check, if under warranty they still can help to change for u.
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_Hashis
Active Level 4
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Same problem here..
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vyan1105
Active Level 7
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U using s21 too?
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_Hashis
Active Level 4
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Yes s21
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ubaiismail
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After updated the software?
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_Hashis
Active Level 4
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Yes after update...
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kemaLLL
Active Level 3
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Same here..instagram and whatsapp turn green on post after upload
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