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Original topic:

hearing aid bluetooth

(Topic created on: 02-15-2020 04:27 PM)
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Doagla
Active Level 1
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Question
I have Resound brand hearing aids that still require an accessory to stream from my phone to the hearing aids. Resound says they are waiting for google to release an update that allows the direct connect, the hearing aids are ready. I have already paired my hearing aids to the phone but still have to use the phone clip. Is the update coming going to allow me to connect directly without the clip to hear audio and make calls?
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3 Comments
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Doagla
Active Level 1
Question
the bluetooth cache or the whole phone?
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Doagla
Active Level 1
Question
I cleared the cache but the streaming still does not work with my resound hearing aids, any update on this?
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