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Original topic:

Anyone having issues with headphone jack?

(Topic created on: 10-29-2019 07:46 PM)
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TechJahHD
Active Level 3
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When I'm at work I have my headphones in, but I use the 3.5 jack (I like to use it sometimes) I get calls through out the day but once in a while when I get a call the music doesn't resume and I head nothing. Check my phone and music is still playing from app, but no sound. Unplug headphones and I head audio through speakers. Only way to get it playing again through 3.5 jack is to restart phone.. very annoying!!! 
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3 REPLIES 3
Calder
Active Level 7
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No issues here ... have you tried other earbuds or headphones
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Calder
Active Level 7
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okay, ironically, I did have this issue. My problem was I couldn't heat music unless I changed the volume up / down.

To fix it, I rebooted phone to maintenance mode, then deleted Cache Partition, then rebooted back into phone. Works now.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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