cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

anyone unable to charge phone since beta 5 update?

(Topic created on: 11-19-2019 06:39 AM)
204 Views
Badgerized
Beginner Level 2
Options
Questions
Currently none of my chargers are charging the phone. Even a second OEM one from samsung that was brand new. Wireless charging isn't working either nor reverse wireless charging.

I've factory reset and deleted cache just in case but no dice. 

Is samsung looking into this issue? Charging and wireless charging was working fine before update beta 5.
4 Comments
JeyD
Active Level 4
Questions
I was able to charge my phone after the update okay. It even charged fast.
0 Likes
HIPPOLYTA6969
Active Level 6
Questions
No but I did have a frightening experience where my phone powered down and would not come back on. It's back on but that was scary
RedEagle
Active Level 3
Questions
had no issues, what your device?
0 Likes
SamsungUSABetaTeam
Community Manager
Options
Questions

Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

0 Likes