app crashing

[pablobarbosa999]

Is anyone's media app crashing? Is there any suggestion for it?

[Cassady94 · Accepted solution]

yes the solution is under beta notices

[pablobarbosa999]

cool thanks

[SamsungUSABetaTeam]

Thank you for your solution. We appreciate your contribution to the Beta community.

Please try below steps

Settings > Apps > "Show system apps" in the top right corner,

1. Select "Media Storage" > Storage > Clear data
2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

[Arithe_Ferrari]

try deleting your cache partition by restarting and go into recovery mode pressing the power>volume up>Bixby button before the logo shows up

[pablobarbosa999]

cool thanks