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Original topic:

Backup to Google drive not working?

(Topic created on: 10-27-2019 03:02 PM)
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Macasus76
Active Level 3
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image

I've cleared cache, reset app and can get past "waiting to backup".

Anyone else with this issue? Workarounds?

Thanks!
4 REPLIES 4
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If you are using Wi-Fi perhaps try doing it on Mobile data or vice versa. I don't have that issue but it's the only thing I can think of to try. Hope it helps.
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likwidkool
Active Level 4
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I thought they ended backing up to Google drive. or was that just photos.
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SamsungUSABetaTeam
Community Manager
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If solution provided by @Nathan777 doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Macasus76
Active Level 3
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Waiting to back up to Google issue.

Issue is backup never starts when going through settings, Google, backup.

Solved when I deleted fingerprints and choose no lockscreen security settings. Back will in fact start.

This issue persists in both stock and beta software


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