cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Blue Light Filter

(Topic created on: 11-02-2019 10:37 PM)
403 Views
Speculator
Active Level 2
Options
Questions
Is anyone else having issues with the Blue Light filter not working?

 I've tapped the button hundreds of times, absolutely no more visual difference nor does restarting the phone seem to help.
0 Likes

1 Solution


Accepted Solutions
Solution
SamsungUSABetaTeam
Community Manager
Options
Questions

Please wipe cache partition using steps below.

Turn off the device.

Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.

When the Android logo displays, release all three keys.

An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.

Press the Volume down key several times to highlight wipe cache partition.

Press Power key to select.

Press the Volume down key to highlight yes, them and press the Power key to select.

When the wipe cache partition is complete, Reboot system now is highlighted.

Press the Power key to restart the device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

View solution in context

6 Comments
shaunandeva
Active Level 6
Questions
mine dont either
0 Likes
Anonymous
Not applicable
Questions
works fine for me
0 Likes
BillyxAllen
Active Level 6
Questions
Clear your system cache.
0 Likes
Alexuty
Active Level 3
Questions
^ do this, 9/10 times it'll fix your issue
0 Likes
Speculator
Active Level 2
Questions
Are there any instructions I can follow?
0 Likes
Solution
SamsungUSABetaTeam
Community Manager
Options
Questions

Please wipe cache partition using steps below.

Turn off the device.

Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.

When the Android logo displays, release all three keys.

An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.

Press the Volume down key several times to highlight wipe cache partition.

Press Power key to select.

Press the Volume down key to highlight yes, them and press the Power key to select.

When the wipe cache partition is complete, Reboot system now is highlighted.

Press the Power key to restart the device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.