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Original topic:

Delay in receiving email...

(Topic created on: 10-28-2019 09:26 AM)
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Larry_k
Active Level 3
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I use Bluemail for my email, and starting with beta 2, there is a very long delay in receiving email on the phone, it can be over an hour or so. I am guessing that the app is being put to sleep, but I can't find it anywhere. It is not listed in sleeping apps, nor does it show up in the list to not put it to sleep. It's there any where else I should be looking?
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3 Comments
SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Anonymous
Not applicable
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try turning off the 'optimizing battery usage' option for your mail app. Gmail did this for me too until I turned that off.
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Larry_k
Active Level 3
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please re-read my original post.
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