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Original topic:

Fingerprint login results in blank screen

(Topic created on: 11-15-2019 07:36 AM)
739 Views
Zaybo
Active Level 2
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Questions
Has anyone else had this problem? When I put my finger on the sensor, it unlocks the phone and just goes to a black screen with only the top notification bar showing, along with the little edge panel and the home buttons. To get it to the home screen I have to hit the on-screen home button. Any suggestions?
8 REPLIES 8
likwidkool
Active Level 4
Questions
I did and haven't faced it yet on beta 4. I had submitted a bug report during beta 3
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kj8924
Active Level 1
Questions
Yes its happening to me.
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adminss
Active Level 2
Questions
it's happening to me
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Questions
I have experienced this twice now. no suggestions since it's obviously a bug. Please report it in the "feedback" section so it can get fixed.
Zaybo
Active Level 2
Questions
Am working on the report now!
KSal
Active Level 4
Questions
Yep same here happened twice now, I'll report as well
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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Jason13
Active Level 1
Questions
yep. same with me
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