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Original topic:

freezing up and having to restart phone

(Topic created on: 11-04-2019 08:52 AM)
191 Views
rpierce2032
Active Level 3
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This didn't happen to me during the first release, but this beta it is happened almost every single day but for sure every other day. I have not downloaded anything lately and even during me typing this my system froze up and I couldnt type. It has happened 3 times during me typing this now. Any suggestions? I did submit feedback.
4 REPLIES 4
Calder
Active Level 7
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If you haven't already ... reboot the phone to maintenance mode and delete the Cache Partition, then reboot back into the phone.
SamsungUSABetaTeam
Community Manager
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If solution provided by @Calder doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

rpierce2032
Active Level 3
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I always send an error report if I can't problem solve it myself first either by figuring out a work around or searching for others who may have a solution. I know it's the only way for samsung to work out the kinks in the beta.
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Todguy
Active Level 2
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give this a try

I had this problem too and still have it. I have an easier solution. it has to do with the gesture nav bar. so hopefully you can at least swipe down the notification menu. if you can't your back to restarting. if you can select settings and go to display and change the navigation bar settings to navigation buttons and back to gestures and you should be fixed till it happens again.

yes I have submitted an error report for the admins...

good luck and hope it helps