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Original topic:

gallery won't delete downloaded images

(Topic created on: 10-18-2019 06:10 PM)
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Dan221
Active Level 5
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My gallery keeps showing an error when trying to delete the download album. Nothing gets deleted until I delete it using my files app but then it shows an exclamation mark in gallery with the same folder. I cleared data and cache but now whenever I open gallery app it shows all deleted images and albums for a split second which is annoying. Anyone has had similar issues or fixed it?
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send feedback to Samsung since they should be able to fix this in a new build
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SamsungUSABetaTeam
Community Manager
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Please try below steps:

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data

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If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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