Gallery

[LeaveShannonAlone]

Hello, since the beta update I am not able to open my picture Gallery.  Has anyone else experienced this issue?  Any suggestions?

[Arithe_Ferrari]

I never had this issue but I'd recommend wiping the cache

[Arithe_Ferrari]

and also welcome to the beta

[LeaveShannonAlone]

Thanks. I tried wiping the cache but no luck.

[jpcdeux]

It's junk. Deleted pictures don't go away, zooming a picture hold center still and just the edges will zoom

[SSJTris]

I know when I first went into the beta, I couldn't open my gallery app which I presume was due to the android.media.process constantly stopping or working becuase once I fixed that problem It was working again. Are you experiencing that problem by any chance?

[Calder]

Reboot and clear Cache Partition. The photos should show up after phone has started. This is what I did to fix it.

Also, my music was missing ... and this brought back my 900+ songs.

[SamsungUSABetaTeam]

Please try below steps:

Settings > Apps > "Show system apps" in the top right corner,

1. Select "Media Storage" > Storage > Clear data
2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

[LeaveShannonAlone]

Thanks! This solved the problem.