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Original topic:

Google messages issues

(Topic created on: 10-21-2019 05:56 PM)
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swg
Active Level 1
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‎10-21-2019 05:56 PM in 

Questions
I am not able to send group messages or attach pictures. Messages seem to get stuck with a download icon. Sometimes turning off WiFi and restarting helps.

Does the stock Samsung messenger work constantly in the beta?

image


3 REPLIES 3
YosS10plus
Active Level 4
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‎10-22-2019 09:34 AM in 

Questions
The stock Messages app works after a wipe of the cache and data.

Try doing the same in Google Messages.
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swg
Active Level 1
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‎10-22-2019 02:49 PM in 

Questions
if I clear the data will I lose my message history? can that be backed up?
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SamsungUSABetaTeam
Community Manager
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‎10-22-2019 11:36 AM in 

Questions

If solution provided by @YosS10plus doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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