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Original topic:

Has anyone's Spotify continually opened in offline mode?

(Topic created on: 11-21-2019 09:54 PM)
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TheRealJosiah
Active Level 2
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‎11-21-2019 09:54 PM in 

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For a while now my Spotify has been opening in offline mode and I will have to close it and reopen it for it to work. I have tried clearing caches, clearing data and reinstalling, resetting the phone. Nothing has worked.
5 REPLIES 5
insaen1975
Active Level 5
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‎11-21-2019 10:01 PM in 

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YES! I thought i was the only one
scorpio23
Active Level 3
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‎11-21-2019 10:35 PM in 

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same
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walkingdeadBETA
Active Level 4
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‎11-21-2019 10:39 PM (Last edited ‎11-21-2019 10:41 PM ) in 

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offline mode has been happening to me too
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SamsungUSABetaTeam
Community Manager
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‎11-22-2019 01:58 PM in 

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Thank you for your feedback. We recommend reaching out to app developer to resolve the issue.

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tonmeister1974
Active Level 4
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‎11-23-2019 04:50 AM (Last edited ‎11-23-2019 04:52 AM ) in 

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Hi, I appreciate the Samsung USABeta Team's response, but it is NOT the Beta testers responsibility to reach out to Spotify--this is a Beta--it is YOUR job to reach out to Spotify and resolve the issue. What are the testers supposed to do? We are Samsung beta testers and they sent us to you? Come on USA team...I guess I'm a little peaved that NOW I am getting responses to bugs I opened in Beta 1from SamsungTest USA team that they didn't couldnt't resolve my bugs...
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