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Original topic:

how to I downgrade back to Android 9?

(Topic created on: 10-15-2019 04:49 PM)
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niky2socks
Beginner Level 3
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Sorry if this is in the wrong place, but don't like the new update at all simply because it doesn't work too well with Nova or Good Lock (atleast from my experience). And it's superrr glitchy for me on an S10+. The One UI beta app says to downgrade using smart switch but I don't see anything when I plug my phone in.
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6 REPLIES 6
Muushki
Beginner Level 2
Questions
I'm in the same boat man. I like the update and all but the overall performance hits I'm taking make me not want to use the beta. Afterall it is in beta but seeing as it's my primary phone I don't think I should have done the beta on it instead of another.
cross718
Active Level 1
Questions
you have to wait for the smart switch app to be updated as the current version will trip Knox and void your warranty
https://www.sammobile.com/news/galaxy-s10-beta-users-cannot-use-smart-switch-to-go-back-to-android-p...
cross718
Active Level 1
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I suggest if you are having issues to try to back up your phone and wipe it to have a clean install of the beta. also don't recover apps just your files.
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iridecampy
Active Level 2
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open the Beta One UI app, select Beta Notices, then select FAQs and the process is outlined in that document.
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kateyes
Active Level 4
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yes open the one ui beta app and withdraw.
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SamsungUSABetaTeam
Community Manager
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How can I unregister from the One UI Beta Program?

To unregister from the beta program go to: “Settings > One UI Beta Program > Deregister” in the “One UI Beta” app.

- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.

- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.

All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.

※ Please call the service center prior to visiting to ensure that you are able to bring your device before making a trip.

How do I rollback to my previous software during the Beta program?

- Download and Install the Samsung Smart Switch PC Version.

- Connect your phone to your PC > launch Smart Switch > Press “Downgrade” button to roll back to your previous Samsung approved software.

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