cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

links won't load from Google search

(Topic created on: 11-02-2019 12:58 PM)
450 Views
zombiemom
Beginner Level 2
Options
Questions
When I search something in Google i cannot select a link to launch a new page. But if I close out my Google search and launch the Chrome app the page I was attempting to load comes up. I've also had issues selecting links within various apps. The problem usually resolves if I lock and unlock my phone. Is anyone else having this issue?
8 Comments
Fyf
Active Level 3
Questions
I've had this problem a couple of times happens when it wants to.I actually sent a recorded video of this happening to the Beta support team
0 Likes
MJP1
Active Level 1
Questions
I've had same issue. eventually will open but a massive delay
0 Likes
jhs39
Active Level 6
Questions
I've had the same issue sometimes with opening links in the Google app but it seems to go away by itself after 30 seconds to a minute. I did report it as a bug.
0 Likes
justacustomer
Active Level 3
Questions
I had the same problem and had to reset my phone and reload everything. Now it seems to be working. Pain in the a*s
0 Likes
kingbad
Beginner Level 4
Questions
Constantly having this issue also
0 Likes
Schmoe
Active Level 1
Questions
Seems to be a problem with some Chrome process being put to sleep. When a search link stalls, go open Chrome and the link opens.
0 Likes
yamajr
Active Level 3
Questions
This is beginning to seem like more of a continuing problem I just replied to another post about the same problem. I am too having this issue as websites won't show up until you close the Google search.
0 Likes
SamsungUSABetaTeam
Community Manager
Options
Questions

Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

0 Likes