cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Media controls on LED Cover Case Broken

(Topic created on: 11-25-2019 11:39 AM)
89 Views
Koga
Active Level 3
Options
Questions

I reported this issue for the last beta. It's still broken in beta 2.  Does anybody else actually have the LED Cover Case, and if so, do your media playback controls work, because mine have been broken since I installed the first beta. Other controls, such as dismissing an alarm, continue to work. 

0 Likes
3 REPLIES 3
SamsungUSABetaTeam
Community Manager
Options
Questions

Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

0 Likes
Koga
Active Level 3
Questions
Already tried clearing cache, it doesn't fix the issue. I did send a report. Thanks.
0 Likes
Koga
Active Level 3
Questions
This is awful! Samsung just released an update for the LED Cover. Not only did they not fix the problem, but they removed the media controls entirely! It looks like the plan is to bury the problem under the proverbial carpet. Very disappointing.
0 Likes