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Original topic:

Mobile Data

(Topic created on: 11-05-2019 03:14 PM)
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NeelK
Active Level 1
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Did anyone else's mobile data stop working? I can't use mobile data at all, so I can't use the internet and I also can't send or receive mms.
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7 REPLIES 7
dave6267
Active Level 2
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yes I have trouble with mobile data I just go to settings turn off then back on and it worked for me
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NeelK
Active Level 1
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I've done that but it hasn't changed anything for me. I've also restarted my phone a few times but it still doesn't work.
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DickB
Active Level 2
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Just turned off wifi and my T-mobile data worked properly.
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NeelK
Active Level 1
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Even when I turn off my WiFi and turn on data, it doesn't work
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YosS10plus
Active Level 4
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My data isn't permanently off. But it will stop. I'll still have wifi and still have mobile data bars, but anything internet related just stops.

I have to toggle airplane mode on and off to get it back.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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NeelK
Active Level 1
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Clearing the system cache didn't do anything either. What should I send screenshots of?
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